COVID 19 UPDATE: Your health, welfare and safety are paramount when staying at Chipeta Solar Springs Resort & Spa. At this time we are following CDC and Ouray County Public Health guidelines.
We encourage all guests to wear face coverings in the common areas of the resort, and practice social distancing during their stay.
In an effort to keep our staff and guests healthy and safe, we are not offering housekeeping stayover services. Please contact the front desk if you need to replenish towels, linens, or amenities during your stay! Thank you for your understanding.
Discover a secret Southwest Colorado Resort Retreat and Spa , your adventure travel and Colorado Romance destination. This adobe-style Colorado Resort & Spa, provides rustic boutique lodging with private hot tubs, romantic fireplaces & patios, solar heated Hot Pools, Spa, Yoga room, sauna, Four Corners Restaurant and Sky Bar and the Kiva Conference Center.
OUR MAILING ADDRESSChipeta Sun Lodge & Spa 304 S. Lena Ridgway, CO 81432 USA
OUR TELEPHONE NUMBERS
Reservations and Honeymoons: 1-800-633-5868 / 970-626-3737
Weddings, Events and Groups: 970-626-3737
The Spa: 970-626-5007 / 1-800-633-5868 ext. 126
The Four Corners Cafe: 970-626-3737 ext. 233
Our Fax Number: 970-626-3715
OUR EMAIL ADDRESSES
Reservation and Honeymoon questions: reservations@
Weddings, Events and Groups: email@example.com
Spa appointments: firstname.lastname@example.org
Four Corners Cafe: restaurant@
Website issues/comments: webmaster@
- Check-in 4:00pm. Early check-ins may be taken on request, but are not guaranteed.
- Check-out 11am. Late check-outs are not available, but you may use the facilities the remainder of the day of your check-out.
- Reserve your Spa Experience in advance for best selection
- Reservation Guarantee Policy – A one night deposit is required at time of booking for reservation up to seven nights. Reservations of 7 nights or more will be charged a 50% deposit. All balances will be charged upon arrival.
- Reservation Cancellation Policy – Reservations canceled 7 days prior to arrival will receive a full refund. Reservations canceled within 7 days of arrival will be charged the initial deposit. Reservations canceled within 48 hour of arrival will be charged in full. Weather related or road closure based cancellations (winter) are non refundable but can reschedule reservation for stay within 90 days of original arrival with no penalties.
- Package Guarantee Policy – We require a 50% deposit on all package reservations. All balances will be charged upon arrival.
- Package Cancellation Policy – Reservations canceled 7 days prior to the date of arrival will receive a full refund. Reservations canceled with in 7 day of arrival will be charged the initial deposit in full. Holiday package deposits are non refundable after the booking date.
- Spa Cancellation Policy – We understand there are times when you may need to reschedule your treatment. As a courtesy to our guests and staff, please notify us at least 24 hours in advance if you are unable to make your scheduled appointment.Our therapists are dedicated to their clients for the full time allotted for a service. Therefore, cancellations within 24 hours will be charged 100% for the scheduled service.
- Chipeta Solar Spring Resort is not responsible for lost or stolen items nor any injury sustained from use of the facilities.
- Chipeta is a non smoking facility. There will be a $350.00 fee applied to your room if smoking has occurred in the room.
- Chipeta is a pet friendly hotel, however only certain rooms are designated for pets. Please contact the front desk if you are traveling with your pet prior to booking, to confirm availability of a pet friendly room. There will be a $35.00 fee per pet, per night applied to your room if you are in a designated pet friendly room. If it is determined that you have not reported your pet to the front desk and are not in a pet friendly room, a $350 deep cleaning fee will be charged to your room.
- Group Reservation Guarantee Policy – To secure space an initial deposit will be due at the time of booking; which includes the room block. It is the policy of Chipeta Solar Springs Resort to collect 50% of the contracted balance 60 days prior to the event. A second payment of 25% of the contracted balance will be due 30 days prior to the event and all remaining charges will be charged upon check-in. Any additional charges applied to the Master Account over the weekend will be charged at check-out. A photocopy of a credit card and signature will be requested to keep on file if there are any authorized charges at the conclusion of the event. We will notify you of any additional or unexpected charges before we charge or invoice you for them.
- Group Cancellation Policy: Chipeta Solar Springs Resort may be unable to resell any canceled function or lodging space, and our ability to resell the space greatly diminishes the closer the cancellation occurs to the scheduled event date. Please acknowledge the schedule of cancellation assessment set forth below is a reasonable estimate of Chipeta Solar Springs Resort’s potential loss based upon the date of cancellation. Prior to 90 days of arrival: We will refund 100% of the $2,000 deposit and any other monies collected. 60 to 90 days prior to arrival: We will refund 50% of the $2,000 deposit and any other monies collected. 0 to 60 days prior to arrival: Any deposits received will be applied against the cancellation fee.
- Outdoor thermal pool hours:
Sunday through Thursday – 8:00am – 10:00pm
Friday and Saturday – 8:00am – 10:00pm
- Winter Spa Hours: Wednesday through Monday 8:00am – 6:00pm
- Front Desk Hours: 7 days a week from 7:00am – 9:00pm